Provide core “customer support” content - You will find the following core “customer support” content pages on most websites: home, contact and about services pages. Other core content includes office hours, details about how to get to your office location and user guides/reference materials.Regular update of content: - Make sure that you keep your website up to date. If you provide a Q&A then ensure that details are relevant. If you provide costs then keep them current.
Provide Latest and useful information - Ask the question… “What useful information can I provide my customers on my website that will help them do business with me? Consider presenting your customers with content that shows the difference between what you have to offer and what others in your industry offer. Ideas include… table of features/benefits, client testimonials and customer feedback. In a nutshell show your customers how you can help with their needs. If you offer incentives or a special reward program then let people visiting your website know what they are. Remember your website is always open for business 24/7 and your customers are using it to make informed decisions about your business.
Credibility content - Write and reprint articles (with permission) from others. Also consider incorporating RSS feeds into your website. For more information on website design,website Packages,Business Packages please visit the web link: http://design4web.wordpress.com
Client feedback - We all enjoy a little bit of “reality TV”. Consider including content that makes your website a little bit more real. Feedback provides your customers with the opportunity to talk about their experiences (and is a great resource for a newsletter). Examples include a “client feedback web page” where customers tell their story by emailing you details or “blog style comments” at the bottom of selected pages. Providing feedback forums on your website is a great way to build relationships. It also helps to encourage information exchange.
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